Right Utilities Inc
 
 
FAQ  
 
 
Welcome to Registry Washer Frequently Asked Questions. Here you will be able to find questions and answers about Registry Washer. Our Frequent Questions are a great place to start to help you solve any problems you may have with Registry Washer
 
Software Questions
What platforms does Registry Washer run on?
Do you provide free updates?
What does Registry Washer do?
Is Registry Washer targeted for novice or advanced users?
Can I schedule Registry Washer to run at a certain time?
Registry Washer appear to freeze during its scan process. What's wrong?
Registry Washer appear to freeze at a specific key in my Windows registry. Ex. HKEY_LOCAL_MACHINE\SOFTWARE\Google\... What's wrong?
 
Ordering & Sales Questions
Can I order a CD? How soon will I receive my software?
Is it safe to use my credit card online?
How will I know if my order has been processed?
Can I pay by mail?
Can I pay by phone?
Can I pay by PayPal?
Can I order by Fax?
How do I change or cancel my order?
What is Right Utilities guarantee or return policy?
I am experiencing problems using this website to order Registry Washer?
Can I use my "Single License" on all of my machines?
I've registered your software, but I've lost my registration details - what now?
What are the available payment methods?
 
 
Software Questions  
 
What platforms does Registry Washer run on?
Registry Washer runs on Microsoft Windows 95, 98, Me, NT4, 2000, XP, 2003 and Windows Vista (All Editions)
 
Do you provide free updates?
Yes, all Registry Washer registered users receive FREE lifetime updates
 
What does Registry Washer do?
Windows registry develop large number of registry errors that can cause our Windows to crash, low performance and many other Windows problems. These problems can occur for many reasons including but not limited to registry entries left-behind after the un-installation or incorrect removal of software, missing or corrupt hardware drivers, or orphaned startup programs
Registry Washer safely scan your entire Windows registry using Registry Washer robust searching algorithm for errors, any invalid entries and provides you with a list of all registry errors found, you can then choose to selectively clean each item or automatically repair them all
In addition with Registry Washer tools you can easily search inside your Windows registry, detect and manage Internet Explorer components installed on your machine and manage your windows startup items with Registry Washer registry tools
 
Is Registry Washer targeted for novice or advanced users?
Registry Washer was designed to be as simple to use as possible. Making it suitable for novice and advanced users
 
Can I schedule Registry Washer to run at a certain time?
Yes. Registry Washer schedule feature allow you to set Registry Washer to run automatically on specific intervals or on Windows startup. In addition you can set Registry Washer to automatically scan or scan and fix errors found and select registry section to be included inside the scheduled scan process
 
Registry Washer appear to freeze during its scan process. What's wrong?
Although Registry Washer may appear to freeze, please be assured that it is still running. Reason Registry Washer may appear frozen is that occasionally Registry Washer needs additional time to build its invalid entry list inside the scan results window. Other than this any other scan or scan and repair process will occur within an acceptable time frame (normally within just a few minutes)
 
Registry Washer appear to freeze at a specific key in my Windows registry. Ex. HKEY_LOCAL_MACHINE\SOFTWARE\Google\... What's wrong??
Please disable all resident, auto-protect or real time Anti Virus software you might be using as this can significantly affect the time Registry Washer take in its scanning process. If the problem persists, please submit a support ticket by clicking here. Please describe in detail the problem that is occurring and the name and version of your anti virus software
 
 
Ordering & Sales Questions  
 
Can I order a CD? How soon will I receive my software?
Yes, you have the option of selecting a CD to be shipped to your office/ home. You should receive your CD within 48 hours from order date
 
Is it safe to use my credit card online?
Yes. When you use your credit card to purchase any of our products, rest assured that your transaction information is transmitted over a secure connection. All our order pages use Secure Sockets Layer (SSL), an advanced encryption technology. This technology safeguards your personal and credit card information. If you would like to know more information on how secure your online order please contact us by Clicking Here
 
How will I know if my order has been processed?
Once we processes your order (immediately on submission), we will send you an e-mail confirmation and display your Anti Tracks registration and license information
 
Can I pay by mail?
Yes. You can pay by mail, all you have to do is to select Mail under Payment Options when placing your order
 
Can I pay by phone?
Yes, please find below phone numbers to place your order by phone
USA & Canada: 1-888-447-1175
Europe + International: 1-801-444-2837
 
Can I pay by PayPal?
Yes. You can pay using PayPal, all you have to do is to select PayPal under Payment Options when placing your order
 
Can I order by Fax?
Yes, please print the Fax Order Form and send the order to the following fax number:
1-801-497-9456
 
How do I change or cancel my order?
To request an order change or order cancellation please Click Here contact us
 
What is Right Utilities guarantee or return policy?
Right Utilities offers a 30-day money back guarantee for its products. If you are not completely satisfied with our products, please follow the instructions in our Refund Policy in order to receive full refund of the product purchase price (excludes shipping and handling and possible re-stocking fee)
 
I am experiencing problems using this website to order Registry Washer
Occasionally, this website may not function properly with certain computers and configurations. Try quitting and restarting your browser (e.g. Internet Explorer, Netscape...etc.) and make sure your browser accepts "cookies". If you continue to experience problems, please contact us by Clicking Here and one of our sales representatives will be glad to assist you
 
Can I use my "Single License" on all of my machines?
No. You may install and use only one copy of the Registry Washer on a single computer. Sufficient licenses must be acquired for each shared or concurrently used Registry Washer.
If you would like to purchase multiple licenses for Registry Washer, you may also contact us by Clicking Here and check for a special arrangement for your very special case
 
I've registered your software, but I've lost my registration details - what now?
Please send us your Order ID or at least the email you used when placing your order to us by contacting us through Clicking Here, and we will instantly send you your registration details again. Please note that we will only re-send the registration details to the email address you used while placing your order
 
What are the available payment methods?
We accept the following payment methods: All major Credit Card, Phone/Fax, PayPal, Check/ Money Order, Switch/ Solo, Cash/ Check, Wire Transfer, Corporate Purchase Orders
 
 
 
 
 
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