Home Products Support Company Downloads Purchase   FAQ       Welcome to Memory Washer Frequently Asked Questions. Here you will be able to find questions and answers about Memory Washer. Our Frequent Questions are a great place to start to help you solve any problems you may have with Memory Washer   Software Questions What platforms does Memory Washer run on? Do you provide free updates? What does Memory Washer do? Why sometimes my system seems slower after cleaning my computer memory? Can Memory Washer recover memory leaks? I've set the Memory To Free amount to (X) MB although Memory Washer didn't clean this amount. Why? Can Memory Washer make my system unstable?   Ordering & Sales Questions Can I order a CD? How soon will I receive my software? Is it safe to use my credit card online? How will I know if my order has been processed? Can I pay by mail? Can I pay by phone? Can I pay by PayPal? Can I order by Fax? How do I change or cancel my order? What is Right Utilities guarantee or return policy? I am experiencing problems using this website to order Memory Washer? Can I use my "Single License" on all of my machines? I've registered your software, but I've lost my registration details - what now? What are the available payment methods?     Software Questions     What platforms does Anti Tracks run on? Anti Tracks runs on Microsoft Windows 95, 98, Me, NT4, 2000, XP, 2003 and Windows Vista (All Editions)   Do you provide free updates? Yes, all Anti Tracks registered users receive FREE lifetime updates   What does Memory Washer do? Memory Washer recovers memory leaks, and prevents Windows crashes by freeing unused memory, making your computer run faster and more reliably. In addition Memory Washer provide processes manager feature that allows you to investigate which programs are using up the most memory, and optionally terminate them or change their current priority. Also coming with AutoFree RAM function, that can automatically attempt to free RAM whenever your memory reaches a user-defined level or based on time intervals   Why sometimes my system seems slower after cleaning my computer memory? If you have selected the amount of memory to free too high, Memory Washer may reclaim memory from the file cache, or flush system DLLs out of memory. When you switch to an application that needs these, they must be paged back in. We would recommend that you try setting your Memory To Free to a lower level. Also please note that Games that do not use much of the operating system, a higher Memory To Free amount is always better, since more memory will be available to the game   Can Memory Washer recover memory leaks? Memory Washer can recover the leaked physical RAM, making it available for use by the operating system and other applications   I've set the Memory To Free amount to (X) MB although Memory Washer didn't clean this amount. Why? On Windows NT kernel manages the memory in a way that as soon as memory is recovered, it is used by the operating system itself and other waiting applications, so the displayed free memory value may never equal the amount you set in Memory To Free settings. Still Memory Washer is doing its job event it is not apparent   Can Memory Washer make my system unstable?? No. If anything, because it increases the amount of memory available to applications, your system should become more stable     Ordering & Sales Questions     Can I order a CD? How soon will I receive my software? Yes, you have the option of selecting a CD to be shipped to your office/ home. You should receive your CD within 48 hours from order date   Is it safe to use my credit card online? Yes. When you use your credit card to purchase any of our products, rest assured that your transaction information is transmitted over a secure connection. All our order pages use Secure Sockets Layer (SSL), an advanced encryption technology. This technology safeguards your personal and credit card information. If you would like to know more information on how secure your online order please contact us by Clicking Here   How will I know if my order has been processed? Once we processes your order (immediately on submission), we will send you an e-mail confirmation and display your Anti Tracks registration and license information   Can I pay by mail? Yes. You can pay by mail, all you have to do is to select Mail under Payment Options when placing your order   Can I pay by phone? Yes, please find below phone numbers to place your order by phone USA & Canada: 1-888-447-1175 Europe + International: 1-801-444-2837   Can I pay by PayPal? Yes. You can pay using PayPal, all you have to do is to select PayPal under Payment Options when placing your order   Can I order by Fax? Yes, please print the Fax Order Form and send the order to the following fax number: 1-801-497-9456   How do I change or cancel my order? To request an order change or order cancellation please Click Here contact us   What is Right Utilities guarantee or return policy? Right Utilities offers a 30-day money back guarantee for its products. If you are not completely satisfied with our products, please follow the instructions in our Refund Policy in order to receive full refund of the product purchase price (excludes shipping and handling and possible re-stocking fee)   I am experiencing problems using this website to order Memory Washer Occasionally, this website may not function properly with certain computers and configurations. Try quitting and restarting your browser (e.g. Internet Explorer, Netscape...etc.) and make sure your browser accepts "cookies". If you continue to experience problems, please contact us by Clicking Here and one of our sales representatives will be glad to assist you   Can I use my "Single License" on all of my machines? No. You may install and use only one copy of the Memory Washer on a single computer. Sufficient licenses must be acquired for each shared or concurrently used Memory Washer. If you would like to purchase multiple licenses for Memory Washer, you may also contact us by Clicking Here and check for a special arrangement for your very special case   I've registered your software, but I've lost my registration details - what now? Please send us your Order ID or at least the email you used when placing your order to us by contacting us through Clicking Here, and we will instantly send you your registration details again. Please note that we will only re-send the registration details to the email address you used while placing your order   What are the available payment methods? We accept the following payment methods: All major Credit Card, Phone/Fax, PayPal, Check/ Money Order, Switch/ Solo, Cash/ Check, Wire Transfer, Corporate Purchase Orders           Support Home FAQ Submit Support Ticket         Home | Privacy Policy | Sitemap | Contact us Copyright © 2002 - 2008 Right Utilities, Inc All rights reserved - A Giant Matrix Company